"I asked a group of my friends for recommendations for carpet cleaning and one came back for your company. My experience was awesome from my first contact with Danielle, who was so sweet and professional on the phone to our experience with your technician, Jacob Dotson! Jacob did a fantastic job on our old carpets! He, too was quite professional, displaying much knowledge in his field. At the same time, making us feel like he was giving us the same care he would give his own parents! I have already recommended Thomas Carpet Cleaners and Jacob to a dear neighbor!! You have two stellar employees in Danielle(the voice) and Jacob ( the face) of Thomas Carpet Cleaning and Restoration!! We sincerely appreciate everything!! JoAnn and Marty Darnell,Sr"